S1E02 The problem of full utilisation

"if everyone is busy we must be productive"

"if someone is idle there must be spare capacity to be utilised"

Normal Distribution

Gamma distribution

Now what?

Familiar buzz words gets thrown around:

• Prioritisation
• Expediting
• Reallocation
• Task switching
• Management focus

Productivity per resource is not constant through changes

This is related to Brook's Law stating that "adding human resources to a late software project makes it later"

Combinatorial explosion as teams grow, this includes managers and coordinator

1. Communicate risk early
2. Build slack into the plan
3. Realise that changing adds overhead

The Phoenix Project by George Spafford, Gene Kim, Kevin Behr

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